We can let your property with either of these packages:

Full Management

12% (including VAT) of monthly rent

For Landlords who would like to leave everything to us, receive a monthly statement and monthly payment and only be contacted in certain circumstances.

This Service Includes (click on titles for details):

Dedicated Property Manager

All our landlords have a dedicated property manager who knows their properties inside and out, and are the first point of contact for the tenant.. Our clients have the benefit of having direct contact with the manger responsible for their property, saving our landlords time and frustration.

Initial inspection & valuation

Your property manager will meet you at your property to discuss achievable monthly rent and to talk you through the lettings process, as well as giving advice (see below). Pavillion have extensive market intelligence and experience, so you can rest assured that your property is in safe hands.

Rental advice

Pavillion landlord’s have access to Pavillion’s huge experience in the residential rental market. The team are available to provide advice on all aspects of letting and achieving the maximium yields from your property.

  • We will also advise on safety regulations, furnishing requirements and decoration
  • Advice on rent, condition and legal compliance
  • Advice on Regulatory work and inventory

Advertising of property

Advertising your property is key to achieving a good quality tenant in the shortest time.

  • Preparation of marketing particulars including photographs
  • Advertising on our website as well as Zoopla, On the Market and Lettingweb (see links below)
  • We also use traditional forms of advertising such as signage in the property, branded Pavillion cars.
Zoopla
Lettingweb
On the Market

Arranging viewings & managing references

  • To Let Boards are erected at the start of advertising and the property particulars are uploaded to all our marketing portals
  • Pavillion have a full-time viewer on the team who has a good knowledge of all our managed properties. He ensures properties are all presented and meets all prospective tenants at the property. he shows them around and gives useful feedback to property managers.
  • Pavillion employs a rigorous vetting procedure and full AML checks all individual applicants or beneficiaries if the applicant is a corporate body.

Preparing for tenancy: leases, deposits & inventory

  • Drawing up Lease and arranging for signing  
  • Collection of the Deposit and lodging it with SafeDeposits Scotland
  • Inventories: Pavillion use an external company to prepare our inventories to ensure that we are fully equipped to protect all parties in the event of any disputes relating to a tenancy. This report is a detailed record of the condition of the property prior to the start of a tenancy and is supplemented by multiple photographs. It has been created to comply with the requirements of the Tenancy Deposit Scheme.

Key handover

The property manager will arrange for the tenant to be given the keys at the start of the tenancy either at the office or by meeting the tenant at the property. This is often at evenings and weekends.

During the key handover the manager will answer any tenant questions about the running of the property.

Ongoing management of property

  • Collection of the rent and payment to the landlords nominated bank account by BACS within 5 days of receipt, or on a set day of the month, according to client preferences.
  • Late payments: We monitor rent payments carefully and chase up late payments swiftly:. In case of the latter, we will make contact with the tenant by phone. If no contact has been made we will visit the property.
  • Periodic inspections (our tradesman are on hand to report any issues when they visit a property and report anything we should be aware of, so other trades can be instructed if necessary .
  • Key holding service: A spare copy of the keys is key securely under a coded system. In the event a tenant loses a key or is locked out Pavillion will assist the tenant whenever possible to avoid the need for a lock change.

Maintenance & dealing with emergencies

  • Internal and external Inspections during the tenancy
  • Management of maintenance and contingency repairs up to an agreed spending limit.
  • Emergency email address for tenants which is monitored at all times
  • Access to a panel of vetted contractors and arranging repairs and maintenance
  • Pavillion ensure that your property is compliant with current legislation at all times. Our diarised system ensures that contractors are instructed in good time. These are charged separately.
    • Landlords Gas Safety Certificate (annually)
    • Electrical Installation Condition Report (every five years)
    • Portable Appliance Tests (approx every 18 months)
    • Legionella Risk Assessment  (approx every 18 months)
    • Energy Performance Certificate (Every 10 years)
    • A one off water sample test for the presence of lead if building is pre 1970

Handling end-of-tenancy & deposit returns and claims

  • Checkout inspection and handling of deposit return
  • Handling of Arbitration with SafeDeposits Scotland if applicable.
  • Managing check-out process
  • Handling deposit claims

HMO application

Pavilion Fee is £720 inc VAT Fee for applying for HMO license. Liaising with contractors  and DCC including meetings and submitting documentation and site visits on several occasions. Instructing works and monitoring progress and final inspection. Obtaining license fee for three years. 

Let Only

The Fee for the Let Only Service  is the equivalent of 75% of one months rent plus VAT

For Landlords who like to deal with the day to day management of their property but would like us to set up a tenancy.

This Service includes (click on titles for details):

Initial inspection & rental advice

  • Initial inspection and advice on legal compliance and the rental to be asked
  • Advice on rent and works required to get the property suitable fort letting.
  • Advice on Regulatory work and inventory

Advertising of property

  • Preparation of marketing particulars including photographs
  • All advertising per the Fully Managed Service

Arranging viewings & managing references

  • To Let Boards are erected at the start of advertising and the property particulars are uploaded to all our marketing portals
  • Pavillion have a full-time viewer on the team who has a good knowledge of all our managed properties. He ensures properties are all presented and meets all prospective tenants at the property. he shows them around and gives useful feedback to property managers.
  • Pavillion employs a rigorous vetting procedure and full AML checks all individual applicants or beneficiaries if the applicant is a corporate body.

Preparing for tenancy: leases, deposits & 1st month’s rent

  • Drawing up Lease and arranging for signing  – lease is then passed to landlord
  • Collection of deposit which is passed to the landlord for deposit with a Deposit Scheme
  • Collection of first period rent

Sales

  • If one of the tenants introduced by Pavillion properties purchases the property, an introductory fee will be payable of £750 incl VAT.
  • If Pavilion properties manage to source a buyer for an existing client for a managed or Let only property an introductory fee will be payable of £750 incl VAT.
  • Pavillion Properties do not provide Estate Agency Services. However, we always have investor clients to whom we can introduce suitable properties. In cases where Pavillion introduce an investor, whether an existing tenant or investor, Pavillion reserve the right to charge an introductory fee equivalent to 0.75% of the purchase price plus VAT.